Terms and Conditions
- Order Acceptance: By placing an order with The Rug Couture, you agree to these terms and conditions. Orders are subject to acceptance and availability.
- Custom Orders: Custom rugs and carpets are made to order according to your specifications. Once production begins, custom orders cannot be canceled or modified.
- Design Approval: Prior to production, you will receive a design proof for approval. It is your responsibility to review the design details and dimensions carefully.
- Payment: Payment in full is required to initiate production of custom orders. We accept payment via [Specify Accepted Payment Methods].
- Production Time: Production times vary depending on the complexity and size of the custom order. Estimated production times will be provided upon order confirmation.
- Shipping and Delivery: Shipping costs and delivery times vary based on the shipping method and destination. The Rug Couture is not responsible for delays caused by shipping carriers.
- Quality Assurance: We strive for excellence in craftsmanship and quality control. However, slight variations in color, texture, and dimensions may occur due to the handmade nature of our products.
- Returns and Exchanges: Custom orders are non-refundable and non-returnable. In the event of a manufacturing defect or damage during shipping, please contact us within [Specify Timeframe] for assistance.
- Intellectual Property: The Rug Couture retains all rights to designs, patterns, and intellectual property created in the production of custom orders.
- Privacy Policy: We respect your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data.
- Contact Information: For inquiries or assistance, please contact us at therugcouture@gmail.com.
By proceeding with your order, you acknowledge that you have read, understood, and agreed to these terms and conditions. Thank you for choosing The Rug Couture for your custom rug and carpet needs.
